Shipping Policy

Last Updated: August 21, 2026

Thank you for shopping with Atlas Threadworks, operated by Atlas Outfitters LLC. We are a small business, and we appreciate every order placed with us.

Many Atlas Threadworks products are made to order, meaning your item is produced specifically for you after your order is placed. This approach allows us to offer original designs while reducing excess inventory and unnecessary product waste.

Made to Order

Unlike traditional retailers that maintain large inventories of pre-produced merchandise, many Atlas Threadworks products enter production after we receive your order.

Made-to-order production helps us:

• Reduce excess and unsold inventory
• Minimize unnecessary product waste
• Offer a wider selection of original Atlas designs
• Operate efficiently as a small, independent business

Because of this process, please remember that production time and shipping time are separate.

Order Processing & Production

Once your order is successfully placed and payment is confirmed, your made-to-order merchandise is submitted for production.

Production times may vary depending on the product, availability, order volume, holidays, and other circumstances.

The estimated delivery information provided during checkout should be considered an estimate and not a guaranteed delivery date unless expressly stated otherwise.

Once your order has completed production and has been transferred to the shipping carrier, you will generally receive shipping confirmation and tracking information when available.

Shipping

Atlas Threadworks currently ships to customers within the United States.

Available shipping methods, estimated delivery times, and applicable shipping charges will be displayed during checkout when available.

Shipping charges may vary depending on the product, destination, shipping method, and contents of the order.

Tracking Your Order

When tracking is available, you will receive tracking information after your order has shipped.

Please allow time for the carrier's tracking system to update after you receive your shipping confirmation.

Carrier tracking information may occasionally take additional time to display movement after a shipping label has been created.

Multiple-Item Orders

Products in the same order may occasionally be produced or fulfilled separately.

As a result, an order containing multiple products may arrive in more than one package and possibly on different days.

Receiving one portion of an order does not necessarily mean that the remaining items are missing.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before completing checkout.

If you discover an error after placing your order, contact Atlas Threadworks as soon as possible. Because made-to-order products can enter production quickly, we cannot guarantee that an address can be changed after an order has been submitted.

Atlas Threadworks is not responsible for delivery problems resulting from incorrect or incomplete shipping information provided by the customer, except where otherwise required by law.

Delivery Delays

We work to get every Atlas order to its destination as efficiently as possible, but circumstances outside our control may occasionally cause delays.

These may include severe weather, carrier disruptions, holidays, unusually high shipping volumes, production delays, supply interruptions, or other unforeseen circumstances.

Estimated delivery dates are therefore not guaranteed unless specifically stated otherwise.

Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you cannot locate it, please first:

1. Check around the delivery location and with other members of your household.
2. Check with neighbors, building management, or another location where the carrier may have left the package.
3. Review the carrier's tracking information for additional delivery details.
4. Contact the shipping carrier when appropriate.

If you are still unable to locate your package, please contact Atlas Threadworks with your order number and tracking information, and we will help review the situation.

Damaged, Defective, or Incorrect Products

If your product arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us promptly.

Include your order number, a description of the problem, and clear photographs showing the issue when applicable.

Damaged, defective, and incorrectly produced merchandise is handled according to our Return and Refund Policy.

Returned or Undeliverable Packages

Packages may occasionally be returned because of an incorrect or incomplete address, delivery refusal, or other circumstances preventing successful delivery.

If a package is returned as undeliverable, please contact Atlas Threadworks so we can review the circumstances and determine the available options.

Additional shipping or replacement charges may apply when a package cannot be delivered because incorrect shipping information was provided by the customer.

Small Business. Thoughtful Production.

Every Atlas Threadworks order supports a small, independent business.

Our made-to-order approach allows us to focus on creating distinctive apparel while reducing the need for large inventories of products that may never be sold.

It may take a little longer than pulling a mass-produced item from a warehouse shelf, but we believe thoughtful production is a better way to build Atlas.

Thank you for your patience, your business, and your support.

Atlas Threadworks
Operated by Atlas Outfitters LLC
Nevada, USA

Create. Inspire. Elevate.